Frequently Asked Questions (FAQs)
What services does EmbroPrints offer?
We specialize in high-quality embroidery digitizing and vector art services for individuals, businesses, and custom designers. Whether you need your logo digitized for embroidery machines or clean vector art for printing, we’ve got you covered.
What is embroidery digitizing?
Embroidery digitizing is the process of converting artwork or logos into a digital file that can be read by embroidery machines. This ensures precise and accurate stitching on garments or fabrics.
What file formats do you accept for digitizing?
We accept most common file types including PNG, JPG, JPEG, PDF, AI, PSD, EPS, and SVG. For best results, please send high-resolution images.Â
What formats will I receive after digitizing?
We provide all major embroidery machine formats such as DST, PES, EXP, JEF, HUS, VP3, and more, depending on your machine’s compatibility.
How long does it take to receive my digitized file?
Standard turnaround time is 12–24 hours, but same-day or urgent delivery is available upon request.
Can I request revisions if I'm not satisfied with the design?
Absolutely! We offer unlimited free revisions until you are 100% satisfied with the final output.
What is vector art and why do I need it?
Vector art is scalable artwork used for high-quality printing (like screen printing or vinyl). It ensures clean, crisp lines at any size. We convert raster images into vector files like AI, SVG, EPS, and PDF.
Do you offer bulk or business discounts?
Yes! We provide custom pricing and discounts for bulk orders, small businesses, resellers, and embroidery shops. Please contact us directly for a quote.
What payment methods do you accept?
We accept major payment methods including PayPal, credit/debit cards, and other secure gateways. All transactions are encrypted for your safety.
Do you offer custom embroidery designs from scratch?
Yes! If you have an idea or concept, we can create a custom embroidery or vector design from scratch tailored to your specifications.